Terms of service

Our Promise

Jewellery buying should be fun - I truly want to help you find your dream piece.

Every item at TEZOR is carefully tested, weighed, measured, meticulously described and photographed before listing. Rest assured, if an item arrives damaged or misrepresented, I will do my best to make it right.

All pieces are checked and tested by a certified jeweller and gemmologist. Jewellery containing stones valued over $3,000 AUD are provided with a professional Valuation Certificate stating the overall value, metal details, and the individual clarity, cut and weight of each stone.

Please understand that antique and vintage pieces are preloved and may show light signs of wear - this will always be described in the listing.

I am always happy to send additional photos, videos and answer any questions. Please reach out via Instagram.

Layway & Payment Plans

TEZOR offers flexible payment options to help you secure your dream piece.

PayPal Pay Later

Available on all items pending client approval. PayPal offers a 6-week payment plan processed automatically at checkout. Items are shipped upfront upon payment confirmation.

Tezor Private Layaway Plans

Available on items valued at $800 AUD and above. To arrange a private layaway plan, please contact us directly via Instagram.

Available plan lengths:

  • 8 weeks

  • 12 weeks

  • 16 weeks

The plan length offered is determined by the price of the item.

Deposit & Instalments

A non-refundable deposit of 25% is required upfront to secure the item. The remaining balance is divided into three equal instalments, paid on dates outlined in your personalised payment plan. Please ensure payments are made promptly and on time.

Late Payments Payments more than 5 days late will incur a late fee of 5% on the instalment amount. Failure to pay within 10 days of a due date will result in termination of the layaway plan and the item will be relisted for sale.

Cancellations & Terminations The 25% deposit is non-refundable in all cases of cancellation or termination. Any balance paid beyond the deposit will be refunded in full.

Items will be shipped within 2 business days of layaway completion. Where adjustments or customisation are required, please allow up to 10 business days.

For all enquiries please contact us via Instagram @tezor_jewellery or email us at Tezorjewellery@gmail.com